Customer service and satisfaction are top priorities! If you have questions or concerns about anything you receive, contact us at rex@tyrannostorus.com within 14 days of delivery to coordinate a return/refund. Unused/unworn items are eligible for returns. Please let us know if any of the following apply:
- damaged/defective (send photo)
- no longer needed
- item not as expected
- too small/too large
- other (please specify)
Returns must be sent back within 30 days of delivery. Buyers are responsible for return shipping arrangements and costs after receiving a response from us via email.
Ship your item(s) to:
Tyrannostorus
1816 W Baseline Rd
Mesa, AZ 85202
Share your tracking number with us so we know when to expect your return. A refund for the product(s) minus any applicable shipping charges will be issued via the original form of payment once we receive your item(s).
Please note that small chips and cracks can occur in natural products. This is normal and does not necessarily mean something is defective. We take precautions to make sure products arrive as pictured. Slight variations might occur due to lighting. We aim for accurate color rendition, but images can look different depending on the monitor/screen. All measurements are approximate. We strive to be precise, but there may be small variances.
